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FAQ
 
Presales Questions About Bulbsmart E-commerce Platform What is Bulbsmart E-commerce Platform?

Designed to allow you to start selling on the Internet today, BulbSmart is a new hands-free service which gives you the freedom to make money 24 hours a day whether you are in your office or not. Bulbsmart is a Turnkey Solution with over 5000 Bulbs products from Manufacturers such as GE and Sylvania.

Our goal is to offer this service to our customers who cannot afford the time or money to set up and maintain their own Products information, upload new images, and constantly update their site with new products sales, but want to access the power of BulbSmart Platform to provide instant gratification to their customers. The other element is our desire to be a valuable piece to companies wish to provide e-commerce capabilities for their products without being chained to the administrative process all day.



Why should you use Bulbsmart E-commerce platform?
  • 100% customer order and registration details sent to you immediately after sale.
  • Flexible reporting of sales.
  • No need to go through the frustration and expense to design and setup a new site
  • You get the full product details and images from Manufacturers such as GE and Sylvania and many other bulbs products to come.
  • It is now possible to have one Source handle your web site and products sourcing from a network of large Distributors/Suppliers, and Vendors with very aggressive pricing.
  • Your own dedicated, and secure sign on Admin feature where you can administer the site.
    You are notified immediately of customer purchases.



    How Does Bulbsmart E-commerce Platform Work?

    Bulbsmart is preloaded with all of GE and Osram Sylvania product details and pricing into our Platform site. You provide us a Design, look and feel of the home page you would like your Bulbs site to look like, or we can design a virtual storefront for your company. The customer will feel like they are ordering directly from you.
    We will include a link to your current web site if you would like, or it will be a new created Bulbs E-commerce site. When the user places an order you are instantly sent an e-mail with the customer's order details. You are provided a login password to access the Bulbsmart Administration site where you can update your company and product information, as well as generate various reports.



    How Am I Paid?
    Sales are deposited into your own Merchant Account, a payment for all revenue collected minus the credit card processing fees. Your Company pays no commission fees. We will require a Credit card on file for our Monthly Fee. Your Credit Card will be charged a fee once a Month at the beginning of every month.



    How Much Does It Cost?
    You only pay us the $49.99 Monthly fee, plus the one upfront fee of $650 to design the site to have your company logo, look and feel. This is your site, this is NOT an affiliate solution, and you own the license of that store.
    In addition to our minimal fees, there is a standard credit card transaction fee on all transactions. These Credit Cards Transaction fees are charged by VISA/MC/AMEX/DISC, which all merchants must pay (various banks charge various fees and commissions – you setup your own agreement with these companies (range between 2.1% and 3% per transaction).



    Can customers purchase by phone?
    Yes, however, all Sales must be entered into the System, meaning through the website manually, so we can track the Sales, and orders are processed on time with zero effort on your part.



    Can I Use My Existing Merchant Account?
    Yes - And you save money doing so! All credit card charges are processed through your merchant account when a customer purchases online. The money is deposited directly into your bank account and you can negotiate the credit card processing discount fee with your bank. In this configuration, please contact your bank to see if they support one of the compatible payment gateways.



    What is involved in using my own merchant account?
    If you already accept credit cards and plan to continue processing credit cards at your site, verify with your bank that you can add a second location to your existing merchant account. Bulbsmart E-commerce Platform will be the second location. Your merchant account must support one of the compatible payment gateways.




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